Support for partners
Participants in the LANcommunity partner program can contact the technical manufacturer support directly.
End customers & LANcare Direct
With LANcare Direct products, you benefit from reliable and plannable device protection as an end customer.
Get in touch with your LANCOM partner today!
Tip: To find the right product, use the LANcare comparison.
Award-winning LANCOM service & support
In the “Professional User Rating: IT Operations 2025“ by analyst firm techconsult, LANCOM once again ranks among the top providers in the network management & monitoring sector – receiving top ratings at both company and solution level. Especially highlighted: LANCOM’s support services, honored with the distinction “Best in Service & Support“.
LANCOM also stands out in the channel: sales partners particularly praise the on-site availability, expertise, and customized offer creation. Top marks were also given for the information, consulting, and training services.
Individual consultation
Ensure the reliable protection of your LANCOM devices right from the start. The LANCOM sales team is happy to assist you in selecting the optimal services tailored to your specific network requirements. If you have any questions or requests, feel free to reach out via contact form or by phone: +49 (0)2405 49936 122 (International).
Important note: Please note that this channel does not handle support requests. For technical support, please contact your designated support contact directly.