techconsult - Professional User Rating 2021 Award

LANCOM yet again top VPN provider

Champion title for the fifth time in a row

LANCOM Systems defends the top position in the diamond result of the 2021 user survey “Professional User Rating Security Solutions (PUR-S)” by the analyst firm techconsult.

This is the fifth time in a row that LANCOM has won a Champion title in the Virtual Private Network (VPN) solution area. It is a special result because noone has achieved this before.

Overall winner in VPN solutions

LANCOM Systems is the clear leader of the latest user survey “Professional User Rating Security Solutions (PUR-S)” by the analyst firm techconsult. For the fifth time in a row since 2017 LANCOM has won the title of Champion in Virtual Private Network (VPN) solutions and has once again emerged as the overall winner by far in Germany's largest user survey in the field of IT security.

In the analysis, LANCOM received top marks for the performance of the VPN routers, gateways and clients with a focus on the individual aspects of performance, reliability, maintenance and the range of features. Here, users consistently attest to LANCOM's top performance in all the disciplines surveyed. Overall, the VPN solutions are convincing across the board: The users recommend them unreservedly and would buy them again at any time. The all-round satisfaction is also reflected in the manufacturer rating.

The result is also something special for techconsult analyst Raphael Napieralski: “LANCOM is the first manufacturer to be a Champion five times in a row. That is an impressive achievement—also considering how dominant and clear those title wins have been.”

techconsult - Professional User Rating 2021 - Security Solutions
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About techconsult

Research and analyst firm techconsult has been the partner for suppliers and consumers of digital technologies and services for 25 years. Conducting analyses at businesses provides an insight into their problems and their future visions regarding the use of information technologies. More than 20,000 interviews conducted with business and IT decision makers each year provide an accurate impression. Additionally, techconsult continuously screens suppliers' products and services to provide strategic and implementational consulting to the IT industry and business users. For a number of years techconsult has been providing specialized assessment tools to business and IT decision-makers for the identification of problem areas and conducting positioning analysis. techconsult GmbH is headed by managing partner and founder Peter Burghardt with offices located in Kassel and Munich. The company is part of the Heise Group.

Previous awards

2020 - Best marks for VPN solution

LANCOM took a clear lead to secure the top place among the VPN manufacturers with its extensive solution portfolio for highly secure site connectivity. Users particularly value the performance of the routers, gateways and clients. Also convincing are the outstanding effectiveness, high availability and easy maintenance offered by the solution.


Surveyed companies also gave top marks for the reduced workload on the IT department and the improved efficiency of work processes. The result: LANCOM VPN solutions are recommended unreservedly, and resale is assured. The outstanding satisfaction shown by the solution’s evaluation is mirrored by the manufacturer rating. Here too, LANCOM leads by a clear margin. Users lay particular value on corporate social responsibility, as they gave top marks for social engagement and corporate culture.


Seen together with a top placement in the current Professional User Rating IT Operations—where the LANCOM Management Cloud emerged as Champion in the Network Management category—the PUR-S VPN further underlines the performance of the efficient, secure and easily scalable LANCOM SD-WAN solution.



PUR 2020 Award

2019 – Top placements for VPN solutions once again

For the third time in a row, LANCOM has secured the title of "Champion" in the multi-vendor user survey "Professional User Rating Security Solutions (PUR) ". LANCOM continues to build on the outstanding ratings of previous years by scoring marks that are well above average in both the company and solution ratings.


In the Rating of Company Excellence LANCOM again took a clear lead. Top ratings were also achieved in sustainability, product innovation, support services and performance.


The research and analysis company techconsult conducted over 2,000 user interviews concerning 6 different solution types. The overall result in "VPN solutions" is made up from a total of 60 individual criteria.



techconsult - Professional User Rating 2019 - Security Solutions

2018 – Top position in the manufacturer and performance evaluation

In terms of the manufacturer and the solution ratings, LANCOM achieved results that are far above average and clearly outpaced its competitors in numerous categories. This large-scale survey interviewed more than 2,100 companies about their satisfaction with the solutions they employ. 70 individual criteria were evaluated in 14 categories. The survey included all major providers of security solutions who are active in the German market.


LANCOM achieved absolute peak performance in terms of customer satisfaction, its innovative capabilities, and the performance of its VPN solutions—including individual aspects such as reliability, update policy, as well as service & support. LANCOM scored particular highly thanks to the expertise of its staff at its in-house support center. And as in the previous year, LANCOM also received top marks for its close-knit and highly competent network of sales partners. For the first time, however, LANCOM achieved a top ranking for its commitment to sustainability.



techconsult - Professional User Rating 2018 - Security Solutions

2017 – Users place LANCOM in VPN Solutions as "Champion“

LANCOM achieved results that are far above-average both in terms of the Company Rating and the Solution Rating in the “Professional User Rating Security Solutions (PUR-S) 2017”. In the overall solution rating, the company is a clear number 1, leaving its competitors far behind


LANCOM achieved absolute peak performance in terms of customer satisfaction and the performance of its VPN solutions—including individual aspects such as reliability, maintenance/update policy, service & support as well as likelihood of resale and recommendation.


In this large-scale survey more than 2,400 companies were interviewed about their satisfaction with the solutions they employ. 70 individual criteria in 14 categories were rated according to the two aspects “Company Rating” and “Technology/Solution Rating”.



techconsult - Professional User Rating 2017 - Security Solutions

2015 – Champion in Network Security and VPN

Certificate Security Solution Vendor Champion

Champion in Network Security and VPN

The market research and consulting company techconsult took a close look at IT security solutions for small and medium enterprises in Germany. LANCOM performed extremely well in relation to its direct competitors!


Certificate, LANCOM Systems

Research Notes LANCOM Systems

Research Notes LANCOM Systems EN