Another top ranking for LANCOM VPN

Sole “Champion” in independent user survey

In the user survey “Professional User Rating Security Solutions (PUR-S) 2018”, LANCOM achieved top ratings for its solutions in terms of innovation, customer satisfaction, performance, sustainability, as well as the likelihood of product recommendation. In doing so LANCOM has achieved a pleasing repeat success: LANCOM was previously awarded the title “Champion” in the 2017 survey and emerged from the study as the best-placed VPN provider.

Top position in the manufacturer and performance evaluation

In terms of the manufacturer and the solution ratings, LANCOM achieved results that are far above average and clearly outpaced its competitors in numerous categories. This large-scale survey interviewed more than 2,100 companies about their satisfaction with the solutions they employ. 70 individual criteria were evaluated in 14 categories. The survey included all major providers of security solutions who are active in the German market.

LANCOM achieved absolute peak performance in terms of customer satisfaction, its innovative capabilities, and the performance of its VPN solutions—including individual aspects such as reliability, update policy, as well as service & support. LANCOM scored particular highly thanks to the expertise of its staff at its in-house support center. And as in the previous year, LANCOM also received top marks for its close-knit and highly competent network of sales partners. For the first time, however, LANCOM achieved a top ranking for its commitment to sustainability.

About techconsult

Research and analyst firm techconsult has been the partner for suppliers and consumers of digital technologies and services for 25 years. Conducting analyses at businesses provides an insight into their problems and their future visions regarding the use of information technologies. More than 20,000 interviews conducted with business and IT decision makers each year provide an accurate impression. Additionally, techconsult continuously screens suppliers' products and services to provide strategic and implementational consulting to the IT industry and business users. For a number of years techconsult has been providing specialized assessment tools to business and IT decision-makers for the identification of problem areas and conducting positioning analysis. techconsult GmbH is headed by managing partner and founder Peter Burghardt with offices located in Kassel and Munich. The company is part of the Heise Group.

Previous awards

2017 – Users place LANCOM in VPN Solutions as "Champion“

LANCOM achieved results that are far above-average both in terms of the Company Rating and the Solution Rating in the “Professional User Rating Security Solutions (PUR-S) 2017”. In the overall solution rating, the company is a clear number 1, leaving its competitors far behind

LANCOM achieved absolute peak performance in terms of customer satisfaction and the performance of its VPN solutions—including individual aspects such as reliability, maintenance/update policy, service & support as well as likelihood of resale and recommendation.

 

In this large-scale survey more than 2,400 companies were interviewed about their satisfaction with the solutions they employ. 70 individual criteria in 14 categories were rated according to the two aspects “Company Rating” and “Technology/Solution Rating”.

 

 

 

Champion 2015: Security Solution Vendor

Champion in Network Security and VPN

The market research and consulting company techconsult took a close look at IT security solutions for small and medium enterprises in Germany. LANCOM performed extremely well in relation to its direct competitors!

 

Certificate, LANCOM Systems

Research Notes LANCOM Systems

Research Notes LANCOM Systems EN