LANCOM Premium Support Access
  • LANCOM Premium Support Access

LANCOM Premium Support Access

Premium support access for optimally safeguarded network infrastructures

LANCOM Premium Support Access offers you a maximum of service: Our 2nd-level support will address your network issues within a response time of 4 hours—guaranteed. You receive our Premium Support Access with extended service hours from 8:00 AM – 6:00 PM on weekdays (10/5) (all times CET). Rely on us to back you up, whatever you need—so you can be sure of secure networks.


Support from LANCOM 2nd level support

Take advantage of LANCOM Premium Support Access for direct assistance from LANCOM 2nd level support. You gain expert and professional support for your network.

More flexibility

We guarantee that you will receive a response within a maximum of four hours during our extended service hours from 8:00 AM to 6:00 PM (CET), Mon. to Fri.

Service in premium quality

LANCOM creates with you an individual Premium Support Access according to your needs.

Product features

  • Access to LANCOM 2nd-level support
  • Extended service hours, Monday to Friday from 8:00 AM to 6:00 PM (CET)
  • Guaranteed response time of maximum 4 hours within the service hours
  • Terms and conditions are agreed individually

Request for quotation

Are you interested in one of our service and support products? Order here*:

Order form


If you need any help do not hesitate to contact our support team:


LANCOM Support Team

Telefone: +49 (0) 2405 / 49 93 6-210

*Please note that the form is currently only available in german