LANCOM Service & Support

The right service packages for every phase

Planning and implementation – On the path to success right from the start

Optimal planning of Wi-Fi infrastructures
Hardware configuration by LANCOM experts
Remote support for the initial setup
of your firewall
Warranty extended to 5 years
Advance replacement and warranty extension
Perfect safeguarding for LANCOM R&S®Unified Firewalls

Operation – Support for uninterrupted network operation

Emergency? Callback in just 30 minutes!
Expert help outside of office hours
2nd-level support:
5 days / 10 hours
Optimal protection for your network
The all-inclusive package for managed
service providers

Optimization and training – LANCOM know-how transfer

Network optimization with
a LANCOM consultant
Implementing standard scenarios with LANCOM devices
Planning, implementing, and managing networks
Complex scenarios for experienced technicians
In-house training that meets your needs


You have questions about our products or solutions, or are you looking for a LANCOM sales partner? Then let us know your wishes via contact form or feel free to contact us by phone.