LANCOM Service & Support

Are you planning a network and looking for suitable service products for efficient, long-term reliable operation? Or do you need support in the event of acute malfunctions? Rely on professional know-how directly from the manufacturer! We support you in every phase of the network lifecycle and, if required, provide you with practical knowledge on network optimization and administration through an extensive workshop program. Find customized services quickly and easily here!

The right service packages for every phase

Planning and implementation – On the path to success right from the start

Optimal planning of Wi-Fi infrastructures
Free Slots from CW 6
Hardware configuration by LANCOM experts
Free Slots from CW 5
Remote support for the initial setup
of your firewall
Free Slots from CW 5
Advance replacement for enterprise switches in the event of defect on the next business day
Warranty extended to 5 years
Warranty extented to
5 years, delivery of a replacement device on the next business day
Direct manufacturer support for central network components
Direct manufacturer support critical network installations

Operation – Support for uninterrupted network operation

Emergency? Callback in just 30 minutes!
Expert help outside of office hours
LANCOM support:
5 days / 10 hours
The all-inclusive package for managed
service providers

Optimization and training – LANCOM know-how transfer

Network optimization with
a LANCOM consultant
Implementing standard scenarios with LANCOM devices
Planning, implementing, and managing networks
Complex scenarios for experienced technicians
On-site training that meets your needs
Foto Robert Beckmann

You have questions about our products or solutions, or are you looking for a LANCOM sales partner? Then let us know your wishes via contact form or feel free to contact us by phone.

Inside Sales International Team

Phone: +49 (0)2405 49936 122