LANCOM Firewall Jump Start
  • LANCOM Firewall Jump Start

LANCOM Firewall Jump Start

Remote support for the initial setup of your firewall

Hint: Appointments available as from CW31.

The LANCOM Firewall Jump Start offers competent support during the initial setup of your LANCOM R&S®Unified Firewall. No previous experience with firewalls is required. An experienced technician will set up your firewall with you and guide you during a remote session through the initial setup process of a scenario predefined by LANCOM, provide you with best practice knowledge and demonstrate how to activate UTM functions such as the application filter and antivirus functions, among other things. LANCOM Firewall Jump Start is available in the Smart and Enterprise versions.

Note: This service is exclusively offered in German language. English is in planning.

Product options

LANCOM Firewall Jump Start Smart

The LANCOM Firewall Jump Start Smart variant supports customers in the initial setup of a LANCOM R&S®Unified Firewall in scenarios with a maximum of two networks without VLANs. It facilitates initial contact with the firewalls and enables the customer to create simple rule sets with packet filter rules via the setup wizard and to extend them independently in the future.

LANCOM Firewall Jump Start Enterprise

The LANCOM Firewall Jump Start Enterprise variant supports customers in the initial setup of a LANCOM R&S®Unified Firewall in complex network scenarios. It facilitates initial contact with the firewalls and enables customers to expand their own scenarios in the future. Topics such as integrating the firewall into an existing LANCOM Management Cloud (LMC), the setup of VPN connections, or setting up high availability clusters can also be considered as part of the service.


Initial setup by remote session

The LANCOM Firewall Jump Start gives you competent support when you set up your LANCOM R&S®Unified Firewall for the first time. Using remote access, an experienced technician joins you to help you step-by-step to commission your firewall.

Operational firewall

On completion of the LANCOM Firewall Jump Start session, your firewall is operational. From then on, you will be able to fine-tune the configuration of the LANCOM R&S®Unified Firewall by making additional settings that meet your individual needs.

Discovering the essential elements of your firewall

Be it the intuitive setup wizard, user-friendly web interface or vital functions such as Unified Threat Management (UTM), monitoring & statistics, license manager or the update function of the firewall: You will gain a first impression of the menu navigation and the operating concept behind your firewall.

Setting up a scenario predefined by LANCOM

LANCOM provides you with the main scenarios that meet the needs of a wide range of users. You benefit directly from established best practice. Furthermore, you will gain an overview of the firewall’s advanced capabilities and derive your own individual adjustments.

Cloud-managed firewall**

LANCOM R&S®Unified Firewalls have been cloud-ready since the release of the firewall operating system LCOS FX 10.4. Is your network infrastructure already based in the LANCOM Management Cloud (LMC)? If so, the technician will help you to integrate your firewall into your LMC project (provided the device has the necessary license).

Preview: Scenario expansion to include clusters**

Extend the proposed LANCOM scenarios by a high-availability cluster (HA) with two LANCOM R&S®Unified Firewalls. The first firewall is active, the second remains in standby mode and only takes over operation if the first device in the cluster fails. After setting up the cluster once, there is no further configuration on the standby device – the configuration is automatically synchronized between both firewalls. More information on this topic can be found in the chapter ‘Description of the network scenarios‘ of the
LANCOM Firewall Jump Start manual.

Final report**

You will receive a final report about the completed configuration along with a shared backup.

** Note:only Firewall Jump Start Enterprise

Product features

  • Remote session for the initial setup of a LANCOM R&S®Unified Firewall
    (corresponds to approx. 90 minutes with Firewall Jump Start Smart or 4 hours with Firewall Jump Start Enterprise)
  • Setting up a suggested scenario as predefined by LANCOM
  • Sharing of best practices and important firewall elements such as the setup wizard, user interface, UTM functions, monitoring & statistics
  • Demonstration of the license manager and the update function of the firewall
  • Provision of a backup configuration file
  • Services provided exclusively in German language* by LANCOM or a qualified subcontractor (subject to availability)

product features exclusively contained in the "Enterprise" option

  • Optional integration of the firewall into your existing LANCOM Management Cloud project or Command Center installation
  • Final report on completed configurations
  • Preview: Optional setup of a cluster network with a second LANCOM R&S®Unified Firewall

* Note: Service offer in English language is being planned.


Appointment arrangements via telephone

The LANCOM service hotline can be contacted via: +49 (0)2405 49936-210

Appointment arrangement via e-mail

Please include your voucher number in the subject line of your e-mail to:

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If you need any help do not hesitate to contact our support team:


LANCOM Support Team

Phone: +49 (0) 2405 / 49 93 6-210