Realignment of LANCOM Service & Support

The right service for you, every time

 

How do you plan your network as efficiently as possible but also for the long-term? Is your network in the operational phase and you need support with problems? Your aging technology or your growing business make an opimization of your network components necessary?

 

At every phase of your network lifecycle, you need support that is in tune with your current needs.

 

This is where our service products come in. The phases of the network lifecycle described below will help you find the services you need, quickly and easily.

The right service packages for every phase

Planning and implementation – On the path to success right from the start

> Network scenario planning   > Wi-Fi infrastructure designed to meet your needs   > Experienced technicians configure your hardware

Optimal planning of Wi-Fi infrastructures
Hardware configuration by LANCOM experts
Warranty extended to 5 years
Advance replacement and warranty extension

Operation – Support for uninterrupted operation of your network

> Emergency support   > Custom service times   > Attractive service packages (various service levels)

Emergency? Callback in just 30 minutes!
Expert help outside of office hours
2nd-level support:
5 days / 10 hours
Optimal protection for your network
The all-inclusive package for managed
service providers

Optimization and training – LANCOM know-how transfer

> Adapting the network to your requirements   > Certified LANCOM know-how   > Independent setup and administration of networks

Network optimization with
a LANCOM consultant
Implementing standard scenarios with LANCOM devices
Planning, implementing, and managing networks
Complex scenarios for experienced technicians
In-house training that meets your needs
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