Terms and Conditions

Voluntary Agreement - Secure products without backdoor

The legal situation in the Federal Republic of Germany makes it possible for German companies to manufacture and market IT security products with the strongest possible encryption and without any backdoor. This is a crucial competitive advantage in comparison internationally. IT security products from LANCOM Systems exhibit no security risks in the form of backdoors or weakened encryption mechanisms. LANCOM Systems commits itself to exclusively manufacture security products without backdoors.


This web site is published by LANCOM Systems GmbH and is protected by copyright. All web site design, text, graphics, underlying source code, software (including applets) and all other material on this web site is copyright of LANCOM Systems GmbH. Permission is hereby granted to electronically copy and to print in hard copy portions of this web site for the sole purpose of using this web site as an information resource for LANCOM products. Any other use of materials on this web site, including reproduction for purposes other than the above, modification, distribution, or republication, without the prior written permission of LANCOM Systems GmbH is prohibited. LANCOM is a registered trademark. Other names mentioned may be registered trademarks of their respective owners. Subject to change without notice. No liability for technical errors and/or omissions.

Protection Of Privacy

The protection of your privacy is very important to us. We want to assure our users that lancom-systems.de will not intentionally disclose any specific individual information about you to any third party.

When you are visiting our webside, our Web server may collect technical data about the name of your Internet service provider, type of Internet browser and computer operating system that you use. This information does not identify you as an individual and is used only for tracking of site use.

Data privacy policy

Read our data privacy policy here

Privacy policy for the use of Google Analytics

This website uses Google Analytics, a Web analysis service from Google, Inc. ("Google"). Google Analytics uses what are known as "cookies", text files that are stored on your computer and enable an analysis of the way that you use the website.

The information generated by the cookie about your use of this website (including a shortened version of your IP address) is transmitted to and stored on a server operated by Google in the United States. Google will use this information to evaluate how you use the site, in order to compile reports about the website activities for LANCOM as the website operator. This information also facilitates the provision of further services related to the usage of the website and the Internet.

Google will transmit this information to third parties if required by law or insofar as third parties process this data on behalf of Google. Under no circumstances will Google associate your IP address with other data held by Google.

You can prevent the installation of cookies by adjusting your browser software. However, be aware that you may not be able to use the full functionality of this website in this case.

Over and above this, you can prevent the capture of data generated by the cookie and relating to your use of the site (including your IP address) by Google, and the processing of this data by Google, by downloading and installing the browser plug-in available from the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

By using this website you agree to Google's processing of data about you as described above and for the aforementioned purpose.

Privacy policy for the use of Userlike (live chat)

This website uses Userlike, live chat software produced by the company Userlike UG (haftungsbeschränkt), Probsteigasse 44-46, 50670 Cologne, Germany. You can use Userlike to chat with our employees in real-time. At the start of the chat, the following personal data is collected:

  • Date and time of the chat,
  • URL of the previously visited website,
  • Amount of data sent,
  • First name, surname, company name, and e-mail address.

Depending on the course of the conversation with our employees, further personal data may be provided by you in the chat. The nature of this information depends heavily on your request or the problem you are describing.


All our employees have been trained in data protection and in the handling of customer data. All our employees are obliged to maintain confidentiality and have accordingly signed an addendum to their employment contracts which obliges them to maintain confidentiality and observe data protection.


By accessing the www.lancom-systems.com web page, the chat widget is loaded as a JavaScript file from AWS Cloudfront. The chat widget technically represents the source code executed on your computer that enables the chat.


In addition, LANCOM Systems GmbH stores the history of live chats. The purpose of this is to save our customers from having to go through a long history of requests, and for us to constantly monitor the quality of our live chat service. Processing is permitted pursuant to Art. 6 Para. 1 Book f, GDPR. If you do not wish your live chat history to be stored, please do not hesitate to contact us using the contact details listed below. Stored live chats and any other of your data will then be deleted by us immediately.


The storage of chat data also serves the purpose of ensuring the security of our information technology systems. This is also our legitimate interest, which is why processing is permitted under Art. 6 Para. 1 Book f, GDPR. The legal basis for the processing of the data provided in the chat is also Art. 6 Para. 1 Books b and f, GDPR.


Further information can be found in the Data processing terms of Userlike UG (haftungsbeschränkt).


Privacy policy for the use of Leadfeeder

LANCOM Systems GmbH uses the Leadfeeder service, which is operated by Liidio Oy / Leadfeeder, Mikonkatu 17 C, 00100 Helsinki, Finland.

Leadfeeder uses "cookies", text files placed on your computer, to help the website analyze your use of the site. The information held by the cookie about your behavior on this website is transferred to a Leadfeeder server in encrypted form and stored there.

IP anonymization

Leadfeeder accesses the shortened IP addresses of the website visitors and compares these to public information of the companies published on the Internet. Corresponding information to the respective companies is then listed to us. Due to the anonymization of the IP addresses of the website visitors, no direct personal reference is made. A personal reference can merely result by presumption from the examination of the linked company information.

You may refuse the use of cookies by selecting the appropriate settings in your browser, however please note that if you choose to do so, you may not be able to use the full functionality of this website.

For more information about Leadfeeder and the information they collect, please visit www.leadfeeder.com/privacy, for Leadfeeder information and compliance with the Basic Privacy Policy, please visit www.leadfeeder.com/leadfeeder-and-gdpr/.


LANCOM Systems GmbH

Adenauerstrasse 20 / B2

52146 Wuerselen


Telefon +49 2405 49 93 6 0

Fax +49 2405 49 93 6 99

E-Mail info@lancom.eu


County Court Aachen

HRB 16976

Contact us

You have further questions about this product or want a personal contact?

Your LANCOM Team

Telefon: +49 (0) 2405 / 49 93 60

Contact form