Updating the LANCOM Advanced VPN Client

This web page contains all the information you need about updating and upgrading your software. You can also perform a license upgrade for your LANCOM Advanced VPN Client.

Software update

The provision of free software updates to each major release featuring improvements and bugfixes ensure that operating the LANCOM Advanced VPN Client remains convenient and reliable.

 

Software updates are performed without requiring any payments for upgrade license versions (e.g. software version update from 3.10 to 3.11).

 

You can find out whether a new software version is available for the LANCOM Advanced VPN Client by clicking the menu Help -> Search for updates and starting the Software update wizard.

Software upgrade

If you wish to benefit from the newly developed features of a major release in addition to the improvements and bugfixes from a software update, you need to perform a software upgrade, e.g. from version 3.0x to version 3.1x.

 

An update to a new version of your operating system, with which your licensed software version is incompatible, also means you have to perform a software upgrade. Information about the compatibility of the LANCOM Advanced VPN Client is available in the Release Notes.

 

Software upgrades are available at a cost, which means you will have to carry out a license upgrade.

License upgrade

Upgrading to a current license version allows users of an older version of the software to activate a new major release of the software.

 

The license upgrade is available at a cost and requires the user to purchase an upgrade license and to carry out a renewed activation of the LANCOM Advanced VPN Client.

 

The upgrade license comes with an upgrade key, which allows you to increase your license version by a maximum of two major software releases (e.g. from version 2.3x to version 3.1x).

 

In the case of licenses that no longer allow an update to the current version by means of an upgrade license, the most cost-effective way to license the latest version of the software is to purchase a new full license. Information is available on this page under License model.

To find out the version of your current software license, navigate in your VPN client to Help -> License data and activation.

 

A license upgrade is performed using the following form. Enter the 8-digit serial number of your license along with the 15-character upgrade key into the text fields, and then click Send.

 

A guide to performing a license upgrade is available in this Knowledge-Base document.

Serial number:
(Help -> License data and activation)

Upgrade key:
(included with the Upgrade license)

License models

LANCOM Advanced VPN Cient for Windows

Existing software version: Current software version: Needed:
None V. 3.13 New license
< V. 1.3x V. 3.13 New license
V. 1.3x V. 3.13 New license
V. 2.0x V. 3.13 New license
V. 2.1x V. 3.13 New license
V. 2.2x V. 3.13 New license
V. 2.3x V. 3.13 Upgrade license
V. 3.0x V. 3.13 Upgrade license
V. 3.10 V. 3.13 Free update
V. 3.11 V. 3.13 Free update

LANCOM Advanced VPN Client for macOS

Existing software version: Current software version: Needed:
None V. 3.00 New license
< V. 1.0 V. 3.00 Upgrade license
V. 2.01 V. 3.00 Upgrade license
V. 2.02 V. 3.00 Upgrade license
V. 2.05 V. 3.00 Upgrade license