LANCOM Service Pack 10/5
Customers who manage their network themselves or do not make use of support contracts reliably protect their central network components with the LANCOM Service Pack 10/5. With a guaranteed first response time of maximum four hours during service hours (Mondays to Fridays, 8 a.m. to 6 p.m.), our LANCOM technicians will help you. You can also benefit from an advance replacement in the event of a hardware defect including delivery on the next business day.
- 10/5 support with guaranteed first response time of maximum four hours (Mondays to Fridays, from 8 a.m. to 6 p.m.)
- Fast advance replacement in the event of a hardware defect on the next business day with existing device warranty and within the EU
- Runtime-based option depending on device category, can be activated per LANCOM device included in the service (see table)