Service & Support

Instant help, support, registration and activation of licenses.

Instant Help

Get fast and immediate help with our support hints, the information from the LANCOM KnowledgeBase or have a look at our FAQs. For more information, please visit the Instant Help section.

Support & Warranty

Find competent contact persons in your area or contact our in-house support via the support portal. More information on warranty processing and Software Lifecycle Management from LANCOM is also available in the Support & Warranty section.

Advanced Services

With our support products, we offer you the best possible support and professional service at all times - whether in an emergency, for network changes or outside business hours. For more information on support products and software downloads, see the Advanced Services section.


Register your software upgrade options of the LCOS firmware online via activation key. More information about the device options, activation of licenses for the Unified Firewall portfolio and the free 30-day demo licenses is also available in the Registrations section.