Self services

Central services for your LANCOM products – available 24/7.

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LANCOM Digital Assistants

Do you still have questions about LANCOM products? Or are you unable to find the information you are looking for? The AI-based LANCOM Digital Assistants answer your questions – anytime, quickly, and without searching!

Chatbots for portfolio questions including configuration support:

To the AI chatbot firewalls

To the AI chatbot switches

Chatbots for simple portfolio questions in the pilot phase (beta):

To the AI chatbot routers

To the AI chatbot Wi-Fi

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Repair processing

For many devices, LANCOM offers a free replacement service for repairs or replacements. You will also find information here about the transfer of software options, advance replacement services, and repairs outside the warranty period.

To the repair processing (RMA)

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Registrations

Here you manage your device functions and licenses: Add software options and LANcare services to your LANCOM products, activate (v)Firewall, vRouter, and Advanced VPN Client licenses, or request free demo licenses.

To the registrations