Self services

Central services for your LANCOM products – available 24/7.

AI chatbot

Do you still have any questions about the product portfolio? Do you need a product recommendation for your network requirements? The AI-based Digital Assistant answers your questions anytime – quickly and without searching!

Repair processing

For many devices, LANCOM offers a free replacement service for repairs or replacements. You will also find information here about the transfer of software options, advance replacement services, and repairs outside the warranty period.

Registrations

Here you manage your device functions and licenses: Add software options and LANcare services to your LANCOM products, activate (v)Firewall, vRouter, and Advanced VPN Client licenses, or request free demo licenses.