LANCOM Emergency Support
- Guaranteed reaction time of max. 30 minutes (Registration required by 4 p.m. at the latest to use the service on the same day).
- Professional LANCOM support, e.g. for on-site technicians at the customer
- A LANCOM expert will assist you in identifying the cause of the malfunction (max. 1 hour)
- Valid for all devices that are entitled to support as part of the LANCOM Software Lifecycle Management
- Please note that this is a service that can only be offered subject to availability
Quick help without long waits
With LANCOM Emergency Support vouchers, you are assured of quick help in case of emergency: We guarantee that you will receive a response within 30 minutes after ticket creation.
Minimize downtime, maximize productivity
Short reaction times and fast, effective support will remedy your network problems in no time, so your services will quickly be operational again.