24/7 emergency support with advance replacement on the next business day in the event of a defect as perfect protection for various LANCOM devices
Direct 10/5 manufacturer support with next business day advance replacement in case of defect for central network components
The LANCOM Warranty Basic Option extends the manufacturer warranty from three to five years.
All-round protection thanks to an extended manufacturer warranty and advance replacement on the next business day
Access to LANCOM 3rd level support with extended service times on workdays from 8.00 a.m. to 6 p.m. and max. 4h response time
Remote support for setting up your LANCOM R&S®Unified Firewall
![[Translate to English:] Support-Zentrale mit gutgelaunten Support-Mitarbeitern an ihren Arbeitsplätzen](/fileadmin/images/support/LANCOM-Service-and-Support-banner.jpg "[Translate to English:] LANCOM Service und Support Produkte")
![[Translate to English:] Icon LANCOM Warranty Basic](/fileadmin/_processed_/4/3/csm_L_WarrantyBasic_1200x627_1b527ed987.png "[Translate to English:] LANCOM Warranty Basic")
![[Translate to English:] Icon LANCOM Warranty Advanced Option](/fileadmin/_processed_/e/a/csm_L_WarrantyAdvanced_1200x627_78f706ed8d.png "[Translate to English:] LANCOM Warranty Advanced Option")
![[Translate to English:] Icon LANCOM Enterprise Support Access Option](/fileadmin/_processed_/0/d/csm_L_EnterpriseSupportAccess_1200x627_fc86092647.png "[Translate to English:] LANCOM Enterprise Support Access Option")
