LANCOM Premium Support Access
  • LANCOM Premium Support Access

LANCOM Premium Support Access

2nd-level support: 5 days / 10 hours

The LANCOM Premium Support Access offers a reaction time of less than 4 hours. We guarantee you that one of our network experts will quickly process your request. LANCOM Premium Support Access offers extended service hours from 8:00 AM to 6:00 PM (CET) on weekdays (10/5; except for nationalwide public holidays in Germany). We ensure that your needs are met to the best of our ability.

Advantages

Support from LANCOM 2nd level support

Take advantage of LANCOM Premium Support Access for direct assistance from LANCOM 2nd level support. You gain expert and professional support for your network.

More flexibility

We guarantee that you will receive a response within a maximum of four hours during our extended service hours from 8:00 AM to 6:00 PM (CET), Mon. to Fri.

Service in premium quality

LANCOM creates with you an individual Premium Support Access according to your needs.

Product features

  • Access to LANCOM 2nd-level support
  • Extended service hours, Monday to Friday from 8:00 AM to 6:00 PM (CET) (does not apply to nationwide public holidays in Germany)
  • Guaranteed response time of maximum 4 hours within the service hours
  • Terms and conditions are agreed individually

Request for quotation

Are you interested in one of our service and support products? Order here*:


Order form

 

If you need any help do not hesitate to contact our support team:

 

LANCOM Support Team

Telefone: +49 (0) 2405 / 49 93 6-210

*Please note that the form is currently only available in german
Ask a question!