The protection of your privacy is very important to us. We want to assure our users that lancom-systems.de will not intentionally disclose any specific individual information about you to any third party.
When you are visiting our webside, our Web server may collect technical data about the name of your Internet service provider, type of Internet browser and computer operating system that you use. This information does not identify you as an individual and is used only for tracking of site use.
This website uses Google Analytics, a Web analysis service from Google, Inc. ("Google"). Google Analytics uses what are known as "cookies", text files that are stored on your computer and enable an analysis of the way that you use the website.
The information generated by the cookie about your use of this website (including a shortened version of your IP address) is transmitted to and stored on a server operated by Google in the United States. Google will use this information to evaluate how you use the site, in order to compile reports about the website activities for LANCOM as the website operator. This information also facilitates the provision of further services related to the usage of the website and the Internet.
Google will transmit this information to third parties if required by law or insofar as third parties process this data on behalf of Google. Under no circumstances will Google associate your IP address with other data held by Google.
You can prevent the installation of cookies by adjusting your browser software. However, be aware that you may not be able to use the full functionality of this website in this case.
Over and above this, you can prevent the capture of data generated by the cookie and relating to your use of the site (including your IP address) by Google, and the processing of this data by Google, by downloading and installing the browser plug-in available from the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
By using this website you agree to Google's processing of data about you as described above and for the aforementioned purpose.
This website uses Userlike, live chat software produced by the company Userlike UG (haftungsbeschränkt), Probsteigasse 44-46, 50670 Cologne, Germany. You can use Userlike to chat with our employees in real-time. At the start of the chat, the following personal data is collected:
- Date and time of the chat,
- URL of the previously visited website,
- Amount of data sent,
- First name, surname, company name, and e-mail address.
Depending on the course of the conversation with our employees, further personal data may be provided by you in the chat. The nature of this information depends heavily on your request or the problem you are describing.
All our employees have been trained in data protection and in the handling of customer data. All our employees are obliged to maintain confidentiality and have accordingly signed an addendum to their employment contracts which obliges them to maintain confidentiality and observe data protection.
In addition, LANCOM Systems GmbH stores the history of live chats. The purpose of this is to save our customers from having to go through a long history of requests, and for us to constantly monitor the quality of our live chat service. Processing is permitted pursuant to Art. 6 Para. 1 Book f, GDPR. If you do not wish your live chat history to be stored, please do not hesitate to contact us using the contact details listed below. Stored live chats and any other of your data will then be deleted by us immediately.
The storage of chat data also serves the purpose of ensuring the security of our information technology systems. This is also our legitimate interest, which is why processing is permitted under Art. 6 Para. 1 Book f, GDPR. The legal basis for the processing of the data provided in the chat is also Art. 6 Para. 1 Books b and f, GDPR.
LANCOM Systems GmbH uses the Leadfeeder service, which is operated by Liidio Oy / Leadfeeder, Mikonkatu 17 C, 00100 Helsinki, Finland.
Leadfeeder uses "cookies", text files placed on your computer, to help the website analyze your use of the site. The information held by the cookie about your behavior on this website is transferred to a Leadfeeder server in encrypted form and stored there.
Leadfeeder accesses the shortened IP addresses of the website visitors and compares these to public information of the companies published on the Internet. Corresponding information to the respective companies is then listed to us. Due to the anonymization of the IP addresses of the website visitors, no direct personal reference is made. A personal reference can merely result by presumption from the examination of the linked company information.