LANCOM Emergency Support
  • LANCOM Emergency Support

LANCOM Emergency Support

Emergency? Callback in just 30 minutes!

We offer support response times of 30 minutes or less. In the event of an emergency, a member of the LANCOM support team helps you to find a quick solution and minimize your network downtime.

Advantages

Quick help without long waits

With LANCOM Emergency Support vouchers, you are assured of quick help in case of emergency: We guarantee that you will receive a response within 30 minutes.

Minimize downtime, maximize productivity

Short reaction times and fast, effective support will remedy your network problems in no time, so your services will quickly be operational again.

Support direct from your manufacturer

In emergency cases, the LANCOM Emergency Support voucher gives you direct access to expert help straight from the manufacturer. Rest assured in the knowledge that a genuine LANCOM expert is working to support you and provide the quickest possible solution.

Exclusive care in an emergency

When you are in need of support, we offer you exclusive care: In an emergency case, one of our Support employees is exclusively available for your support case for up to 6 hours.

Product features

  • Guaranteed reaction time of max. 30 minutes
  • Professional LANCOM support, e.g. for on-site technicians at the customer
  • A LANCOM support staff member is exclusively at your disposal for your support case (max. 6 hours)

Booking

Booking via telephone

Contact the LANCOM Emergency Support via telephone via: +49 (0) 2405 / 49 93 6-210

Please have your voucher number at hand.

LANCOM service times

The LANCOM Emergency Support is available from Monday to Friday from 9am to 5pm, except for regional holidays (Wuerselen, Germany).

Request for quotation

Are you interested in one of our service and support products? Order here*:


Order form

 

If you need any help do not hesitate to contact our support team:

 

LANCOM Support Team

Telefone: +49 (0) 2405 / 49 93 6-210

*Please note that the form is currently only available in german
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