LANCOM Premium Support Access

LANCOM support:
5 days / 10 hours

The LANCOM Premium Support Access offers a reaction time of less than 4 hours. We guarantee you that one of our network experts will quickly process your request. LANCOM Premium Support Access offers extended service hours from 8 a.m. to 6 p.m. (CET) on weekdays (10/5; except for nationalwide public holidays in Germany). We ensure that your needs are met to the best of our ability.

Product features

Access to LANCOM support
Extended service hours, Monday to Friday from 8 a.m. to 6 p.m. (CET) (does not apply to nationwide public holidays in Germany)
Guaranteed response time of maximum 4 hours within the service hours
Terms and conditions are agreed individually

Advantages

Support from LANCOM support

Take advantage of LANCOM Premium Support Access for direct assistance from LANCOM support. You gain expert and professional support for your network.

More flexibility

We guarantee that you will receive a response within a maximum of four hours during our extended service hours from 8 a.m. to 6 p.m. (CET), Monday to Friday.

Service in premium quality

LANCOM creates with you an individual Premium Support Access according to your needs.

Booking

Booking after written offer

We are happy to prepare your individual offer for the LANCOM Premium Support Access. Please contact us by phone: +49 (0) 2405/49 93 6-210 or by e-mail at services@lancom.de.