If you want to announce an RMA for LANCOM Wireless ePaper displays, LANCOM AirLancer products or LANCOM accessories, please contact the LANCOM Service team via email at firstname.lastname@example.org. Please send us the serial number (s) of the device, an error description and the proof of purchase.
Note for shipment: At the following days we are not able to execute any shipments: Fixed German holidays: 01.01. New Year, 01.05. Labor Day, 03.10. German Unification Day, 01.11. All Hallows‘ Day, 24.12. Christmas Eve, 25.12. Christmas Day, 26.12. Day after Christmas, 31.12. New Years Eve
Variable German holidays: Carnival Monday, Good Friday, Easter Monday, Ascension Day, Whit Monday, Corpus Christi