Repair processing

    Under warranty:

    In the event of a hardware defect within the warranty period, please contact your local distributor.

    If you want to announce an RMA for LANCOM Wireless ePaper displays, LANCOM AirLancer products or LANCOM accessories, please contact the LANCOM Service team via email at services@lancom.de. Please send us the serial number (s) of the device, an error description and the proof of purchase.

    Note for shipment: At the following days we are not able to execute any shipments: Fixed German holidays: 01.01. New Year, 01.05. Labor Day, 03.10. German Unification Day, 01.11. All Hallows‘ Day, 24.12. Christmas Eve, 25.12. Christmas Day, 26.12. Day after Christmas, 31.12. New Years Eve

    Variable German holidays: Carnival Monday, Good Friday, Easter Monday, Ascension Day, Whit Monday, Corpus Christi