The all-inclusive package for managed service providers
As an IT infrastructure service provider, your mission is to keep your customers' networks highly available at all times. Downtime causes enormous pressure, because the incident needs to be remedied as quickly as possible. This is why you benefit from 24/7 support from our most experienced support staff—guaranteed within 30 minutes in the event of a major incident. Regular review meetings to discuss the performance of your customer networks help to optimize the cooperation between the managed service provider (MSP) and LANCOM Support: All of this serves to identify causes and patterns of disruption and reduce future downtimes.