Software Lifecycle Management

Reliable planning for your network

Reliability and future-proofness – two vital elements for any administrator or controller when planning and setting-up a network. With LANCOM Systems you have a manufacturer at your side providing a matchless investment protection. The  lifecycle policies from LANCOM (infopaper) provide full transparency and reliable planning with regard to the firmware updates and product support for your LANCOM infrastructure. As an aid to the strategic planning of your network, this website gives you an overview of our policies and the status of your devices.

Product tables

All products at a glance

We have drawn up a number of tables to provide you an overview of our current and end-of-sale products. These comprise all of our products with their end-of-sale date, the firmware version they support, and information about the time frames concerning further feature updates and technical manufacturer support.

 

To the tables

Everything at a glance

For a 2-year period, following the official announcement of a product's discontinuation by means of the LANCOM price list, the device is immediately subject to:

 

  • free updates to the operating system, including new features (major releases) and other updates with general improvements
  • critical security fixes based on the last applicable firmware version
  • free technical manufacturer support

 

We also offer you free manufacturer technical support and critical security updates within the warranty period of your device.

End of Sale - End of Life Hint

Firmware Lifecycle Management

Our free operating system LCOS (LANCOM Operating System) is constantly undergoing further development. The following information explains our notation of the development status and version names.

Glossary

Release Candidate (RC)

A Release Candidate has been extensively tested by LANCOM and includes new LCOS features. It is suitable for testing and is not recommended for use in productive environments.

 

Release-Version (REL)

The release has been extensively and successfully tested in practice. It contains new features and improvements over previous LCOS versions. Recommended for use in productive environments.

 

Release Update (RU)

This is a further development of an initial release version and contains minor improvements, bug fixes and smaller features.

 

Security Update (SU)

Contains important security fixes for the respective LCOS version and ensures that your security level remains very high on an ongoing basis.


Extended warranty

LANCOM Warranty Options

LANCOM offers two warranty options allowing you to extend the warranty on your LANCOM products from 3 to 5 years. With the LANCOM Warranty Advanced Option you have the additional assurance that an advance replacement device is delivered by the next business day. The perfect backup for your critical network components in emergencies.

What's more: If the device has still a valid warranty, you automatically receive free technical manufacturer support and on request critical security fixes - even longer than two years after the EOS date.

* Applies to metropolitan areas EU, outside the EU longer shipping times are possible.

Inquiry

You have questions about our products or solutions, or are you looking for a LANCOM sales partner? Then let us know your wishes via contact form or feel free to contact us by phone.

Robert Beckmann

Your contact

Robert Beckmann

Inside Sales International

Telephone: +49 (0)2405 49936 276

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