LANCOM Premium Support Access

Icon LANCOM Premium Support Access Option

LANCOM support:
5 days / 10 hours

The LANCOM Premium Support Access offers a reaction time of less than 4 hours. We guarantee you that one of our network experts will quickly process your request. LANCOM Premium Support Access offers extended service hours from 8 a.m. to 6 p.m. (CET) on weekdays (10/5; except for nationalwide public holidays in Germany). We ensure that your needs are met to the best of our ability.

Product features

  • Access to LANCOM support
  • Extended service hours, Monday to Friday from 8 a.m. to 6 p.m. (CET) (does not apply to nationwide public holidays in Germany)
  • Guaranteed response time of maximum 4 hours within the service hours
  • Terms and conditions are agreed individually

Advantages

Support from LANCOM support

Take advantage of LANCOM Premium Support Access for direct assistance from LANCOM support. You gain expert and professional support for your network.

More flexibility

We guarantee that you will receive a response within a maximum of four hours during our extended service hours from 8 a.m. to 6 p.m. (CET), Monday to Friday.

Service in premium quality

LANCOM creates with you an individual Premium Support Access according to your needs.

Booking

Booking after written offer

We are happy to prepare your individual offer for the LANCOM Premium Support Access. Please contact us by phone: +49 (0) 2405/49 93 6-210 or by e-mail at services@lancom.de.

LANCOM service hours

The LANCOM Service Hotline is available from Monday to Friday from 9 a.m. to 5 p.m. (except for regional holidays in Wuerselen, Germany).

Request for quotation

Are you interested in one of our service and support products?
We will gladly make you an individual offer.

Your Inquiry

If you need any further help do not hesitate to contact our support team:

LANCOM Support Team
+49 (0)2405 49936 210